• C30, C Block, Sector 10, Noida, Uttar Pradesh 201301
  • +91 8376019714
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Terms and Conditions

Welcome to RSDC Stallions. These Terms and Conditions ("Terms") apply to your use of rsdcstallions.com and to all services we provide at our studio at C30, C Block, Sector 10, Noida, Uttar Pradesh 201301, India, including Paint Protection Film (PPF), ceramic coating, leather protection, alloys protection, glass treatment, car wrap, window film, foam wash and rubbing and polishing.

By using our website or booking a service with us, you agree to these Terms. If you do not agree, please do not use our website or services. Please also read our Privacy Policy, which explains how we handle your personal information.

Contents

  1. Definitions
  2. Website Use
  3. Quotes, Pricing and Payment
  4. Bookings and Cancellations
  5. Vehicle Inspection and Condition
  6. Service Delivery and Timelines
  7. E-Warranty and Aftercare
  8. Customer Responsibilities
  9. Limitation of Liability
  10. Photos, Videos and Reviews
  11. Intellectual Property
  12. Third-Party Links and Content
  13. Governing Law and Disputes
  14. Changes to These Terms
  15. Contact Us

1. Definitions

  • "We", "us", "RSDC Stallions" means the car detailing studio and website operator named above.
  • "You", "customer" means any person who visits our website, requests a quote, or books a service.
  • "Services" means any detailing, protection, coating, film, wrap, polishing or washing work we perform on your vehicle.
  • "Vehicle" means the car or other vehicle you hand over to us for Services.

2. Website Use

You may use our website for lawful purposes only. You agree not to:

  • Submit false, misleading or another person's information through our forms.
  • Attempt to hack, disrupt, scrape or overload the website or its servers.
  • Upload or transmit viruses, spam or harmful code.
  • Copy, resell or misuse website content without our written permission.

We try to keep the website accurate and available, but we do not promise it will always be error-free, uninterrupted or up to date.

3. Quotes, Pricing and Payment

  • Prices depend on vehicle size, model, condition and the service or package chosen. Quotes given by phone, WhatsApp, email or through the contact form are estimates until confirmed in writing after inspection.
  • Any price, package or offer shown on the website is for general information and may change without notice. Prices on the website do not form a binding offer.
  • If we find extra work is needed once the vehicle is inspected, we will tell you and get your approval before proceeding. The final price may change accordingly.
  • An advance or booking amount of [amount or percentage] may be required to confirm your slot. The balance is payable on delivery of the vehicle, before it leaves the studio.
  • We accept payment by [cash, UPI, bank transfer, cards]. Applicable GST is charged as per law.
  • We may hold the vehicle until payment is made in full.

4. Bookings and Cancellations

  • A booking is confirmed only after we acknowledge it and, where required, receive the advance amount.
  • Please give at least [24/48] hours' notice to cancel or reschedule. Late cancellations or no-shows may lose the advance amount to cover reserved time and materials.
  • Once material has been ordered or cut for your vehicle, such as PPF or window film, or work has started, the advance may be non-refundable in whole or in part.
  • We may reschedule due to unforeseen events such as material delays, weather or staff availability. We will inform you as early as possible.

5. Vehicle Inspection and Condition

  • We inspect your vehicle at drop-off. Existing scratches, dents, chips, paint defects, repainted panels, rust, cracks and other pre-existing issues will be noted on a job card or in photos, and you will be asked to confirm.
  • Some results depend on the existing condition of the paint and surfaces. For example, deep scratches, clear coat failure or poor-quality repaint may limit the finish that polishing, ceramic coating or PPF can achieve.
  • We are not responsible for pre-existing damage, hidden defects or damage to aftermarket parts, or for items such as loose trim, damaged paint or worn leather that fail or show up during normal cleaning and treatment.

6. Service Delivery and Timelines

  • Timelines given at booking are estimates. Ceramic coating, PPF and wraps need curing time and controlled conditions, so delivery can shift.
  • Please collect your vehicle within [2] days of being told it is ready. After that, we may charge a reasonable parking or storage fee.
  • Please check the vehicle at delivery and report any concern before leaving the studio so we can resolve it promptly.

7. E-Warranty and Aftercare

  • Eligible services come with a digital (e-warranty) issued in your name for the specific vehicle. Warranty period, coverage and exclusions are set out in the warranty document for each service or product.
  • The warranty is valid only if you follow the aftercare instructions we give you, including wash intervals, approved cleaning products and scheduled check-ups.
  • Unless the warranty document states otherwise, it does not cover:
    • Accidents, collision damage, vandalism or deliberate damage.
    • Stone chips, scratches or damage from external impact beyond what the product is designed to resist.
    • Damage from improper washing, abrasive products, harsh chemicals or automatic brush washes.
    • Work by other detailers or workshops on the treated area after our service.
    • Normal wear, neglect, or damage from environmental fallout, bird droppings or tree sap left untreated.
  • Claims must be made in writing, with photos, within the warranty period. We may need to inspect the vehicle before accepting a claim. Our remedy is limited to repairing or reapplying the affected service, or another remedy stated in the warranty.
  • Claims such as "lasts up to 3 to 5 years" describe typical product performance under proper care. They are not a guarantee of results for every vehicle or usage.

8. Customer Responsibilities

  • Give accurate vehicle and contact details, and confirm you are the owner or are authorised by the owner to book the Services.
  • Remove valuables and personal belongings before drop-off. We are not responsible for loss of or damage to items left in the vehicle.
  • Tell us about any known faults, accessories, warning lights or existing repairs that could affect the work.
  • Follow the aftercare instructions and attend recommended follow-up checks.

9. Limitation of Liability

  • Your vehicle is handled with reasonable care while in our custody. We maintain [insurance details, if any]. Subject to this, we are liable only for loss or damage directly caused by our negligence during the Services.
  • To the extent permitted by law, we are not liable for indirect or consequential loss, loss of use, loss of resale value, or any loss that was not reasonably foreseeable.
  • Our total liability for any claim relating to a Service is limited to the amount you paid for that Service.
  • Nothing in these Terms excludes liability that cannot be excluded under Indian law, including your rights under the Consumer Protection Act, 2019.
  • We are not liable for delays or failures caused by events outside our control, such as natural events, power failure, strikes, supply disruptions or government restrictions.

10. Photos, Videos and Reviews

  • We may take photos and videos of your vehicle for job records, quality checks, warranty and portfolio or social media use. We will not show your face or number plate, or identify you, without your consent.
  • If you submit a review or testimonial, you allow us to display it on our website and marketing, with your name and vehicle model unless you ask otherwise.
  • We may remove reviews or messages that are abusive, unlawful or unrelated to our services.

11. Intellectual Property

All text, images, logos, graphics, videos and design on this website belong to RSDC Stallions or its licensors and are protected by copyright and trademark law. Brand names and logos of product partners shown on the website belong to their respective owners. You may not copy, reproduce or use our content for commercial purposes without our written permission.

12. Third-Party Links and Content

Our website links to or embeds third-party services such as YouTube, Instagram, Facebook, LinkedIn, Google Maps, Google Reviews and WhatsApp. We do not control these services and are not responsible for their content, availability or privacy practices. Your use of them is subject to their own terms.

13. Governing Law and Disputes

These Terms are governed by the laws of India. We encourage you to contact us first so we can try to resolve any complaint informally. If a dispute cannot be resolved, the courts at [Noida / Gautam Buddha Nagar], Uttar Pradesh, will have exclusive jurisdiction, without affecting any right you have to approach a consumer forum under applicable law.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Bookings already confirmed will be governed by the Terms in force when you booked, unless the law requires otherwise. Continued use of the website after changes means you accept the revised Terms.

15. Contact Us

For questions, claims or complaints about these Terms or our services, contact:

RSDC Stallions
C30, C Block, Sector 10, Noida, Uttar Pradesh 201301, India
Email: info@rsdcstallions.com
Phone: +91 8376019714

Ready to book? Visit our contact page for a free quote or read our car care blog.